Pricing

Simple, transparent pricing.

Pricing scales with your call volume and coverage needs. No long-term contracts required.

Every plan below — including pay-as-you-go and Enterprise — is staffed by the same trained, degree-credentialed agents. Plans differ by coverage hours, volume, and integration depth, not by who answers the phone.

Starter
Low call volume, business-hours live coverage
$149
per month — 110 minutes included
$1.35/min included · $1.95/min additional
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110 included minutes per month
Live agents on every call — business hours and overflow
Custom greeting and a basic call script — answer FAQs, capture details, route callbacks
Call details delivered to your team by email and text
Bilingual (English / Spanish) support
No long-term contract
Most popular
Growth
Steady call volume, 24/7 coverage
$899
per month — 700 minutes included
$1.28/min included · $1.65/min additional
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700 included minutes per month
24/7/365 live coverage — nights, weekends, holidays
Custom intake script and basic triage
Urgent-call escalation by call, text, or warm transfer
Appointment scheduling / dispatch support
Monthly call-log review
No long-term contract
Premium
High call volume, complex triage needs
From $2,749
per month — 2,500 minutes included · final price scales with pod size and integrations
$1.10/min included · $1.45/min additional
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2,500 included minutes per month
24/7/365 live coverage
Fully custom escalation and triage protocols
BAA available for regulated industries
Dedicated agent pod trained on your business
Integration with your scheduling / dispatch / CRM
Priority support and scheduled protocol reviews
Pay-as-you-go — $49 per month + $2.25/min — customize with add-ons, no commitment
The build-your-own plan. Your line and greeting, live agents in business hours, and call details by email and text — nothing else included. Add only what you need from the add-ons below and pay for the minutes you use. Above roughly 45 minutes a month, Starter costs less.
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Add-ons
Add only what you need to any plan — including pay-as-you-go. Higher plans already include some of these, so you never pay twice.
After-hours & holiday coverage, with urgent escalation and warm transfer to your on-call providerIncluded in Growth and Premium
$99/mo
Custom intake script & basic triage — built for youIncluded in Growth and Premium
$199 one-time
Scheduling / dispatch supportIncluded in Growth
$99/mo
Monthly call-log reviewIncluded in Growth; Premium has scheduled reviews
$49/mo
HIPAA / BAA coverageIncluded in Premium
$149/mo
Integration with your scheduling, dispatch, or CRMIncluded in Premium
from $149/mo per system

Adding several? A bundled plan often costs less at higher volume — we'll point you to the cheaper option. HIPAA / BAA coverage is set up and signed before any call routes. Dedicated pods, priority support, and multi-system programs come with Premium and Enterprise.

Every plan shows its included per-minute rate and its rate for additional minutes — both step down as the plan gets larger. Additional minutes are rounded up to the next full minute, with no separate wrap-up or hold-time charge. After-hours and holiday coverage is included in Growth and Premium at no surcharge, and is an add-on on other plans. High-volume, multi-location, and custom-integration accounts are quoted individually.

Enterprise
Running a large team, or want to hand off a whole department?

Some engagements outgrow a single dedicated pod — multiple teams, multiple systems, or a full department's call volume. Every plan is staffed by the same trained, credentialed agents; Enterprise is a difference in scale and structure, not in who answers the phone.

A team and workflow sized for a full program — beyond a single dedicated pod
Staffing or seat-based pricing for engagements this size, instead of per-minute
Integration across multiple systems, departments, or locations
A named account lead, defined SLAs, and regular business reviews
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Get a custom quote in minutes.

Whether it's a single overflow line or a fully dedicated program, tell us your call volume and coverage hours and we'll price it exactly.

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